Prestigious Cambridge University Building
The client required a high-quality, manned guarding service, for a prestigious visitors’ attraction for Cambridge University. The previous service provider was not locally based, and as such, struggled to provide reliable locally sourced staff for the guarding service. The client experienced a high turnover of staff, frequent staff absence, a poor level of supervision and training, which inevitably led to a poor quality service for the client.
Anglia Security Services took on this contract; immediately assigned a highly qualified and experienced senior supervisor that put into place a professional security service. Highly qualified staff from the local area were assigned to the contract, and underwent training and close, ongoing supervision to ensure that a manned guarding service was supplied to a high standard.
The client was able to see an immediate improvement to the quality of service – both staff absence and turnover was reduced to zero, with the same highly trained and qualified team present each week. As all staff live locally to the site, back-up and additional cover can be provided at a few minutes notice.
Anglia Security Services has now been providing the same high quality service for the client for over five years, a service which the client is extremely satisfied with and is happy to endorse our work.
Message from the Managing Director
In my experience, the quality of service that is provided within the security industry varies wildly between each company. It can be difficult for many companies to find a service which fits their needs. With this in mind, I have strived to build a company which offers the very best service to clients. We incorporate the current ethos of the security industry, together with cutting edge technology, first class employees and a clear focus on providing the best service to protect people, premises and the property of our customers. Our impressive portfolio of clients, past and present, are happy to endorse the quality of our work.
Lloyd Thompson, Managing Director